We always do our best to provide excellent customer service, which means fast shipping and great quality products. Online orders can be shipped to anywhere in The United Kingdom (ex. The Northern Ireland) and the shipping is FREE for all orders. 

DPD delivers the majority of our orders, but there are cases where we use a different courier company. If you select a fast shipping method and place an order before 1.00 pm delivery should take 1-2 working days. Orders placed after 1.00 pm will be processed on the next business day. Delivery time may be extended up to 7-10 working days over the Christmas, Bank Holiday and Easter periods. 

You can see the availability next to each product. Most products are currently in our stock and can be shipped immediately, but there are some products with a longer waiting period. If you purchase products with different availability, your order will be held in our warehouse until the order is complete. Please mind that your order might be shipped in separate packages if the products are in different warehouses etc. There’s no extra charge for separate shipment.

The customer has the right to not accept and refuse the delivery without giving a reason if he/she does not longer need ordered goods. Once the package is back in our warehouse, the money refund will be issued.

All prices are retail prices and include packing and VAT within the territory of the United Kingdom. All of our products are in GBP. The purchase price of each product depends on the price list of Rotopino.co.uk valid for the specific day.

Rotopino.pl S.A. is obliged to deliver the items accordingly to what the customer has ordered. In the case of receiving a different product than ordered, please contact our Customer Service Department via phone or e-mail ([email protected]).